Workflow automation for motor carriers

Keep your operation moving
when the details change.

RigNodes helps motor carriers turn operational signals into timely, consistent action—without asking dispatch to hold every process together.

Workflow automation built for carrier operations.

TMSconnectedTelematicsconnectedMaintenanceconnectedDocumentsconnectedDriver AppsconnectedAccountingconnectedWork FormstriggerAlertsreal-timeExportson demandAPI Updatesreal-timeWebhooksinstantWork Queuesteam action
Respond sooner
Act when conditions change
Reduce busywork
Move routine checks off dispatch
Catch exceptions
Bring operational risks forward
Standardize follow-up
Give every issue a clear next step

The Manual Burden

The information you need is already there. It is just spread across different systems.

Each tool holds one piece of the operational context. No single view tells the whole story, so your team has to assemble it by hand before they can act.

The problem starts when your team has to manually bridge the gaps.

Dispatchers end up acting as human APIs—spotting a change, searching for context, comparing details, rekeying updates, and remembering when to follow up.

Notice
10:42 AM
Customer ETA request
"Do we have an ETA for load 8921? Need to know if we should hold the dock."
Search
TMS
Load 8921
Found
Truck
402
Status
Dispatched
Compare
Telematics
Location
Dallas, TX
Est. Arrival
16:30 (Late)
TMS
Destination
Austin, TX
Appointment
15:00
Rekey
TMS
Update ETA
16:30
Reason Code
Traffic / Weather
Save Changes
Remember Follow-up
Check back at 16:30. If they haven't arrived, email customer about the delay to avoid penalties.

One Workflow Layer

Build operational logic as a visible sequence.

Connect

Start a workflow with operational data from an API, webhook, schedule, or form.

Transform

Extract values, normalize formats, clean fields, and prepare the data for the next step.

Combine

Look up related records and assemble the context needed to evaluate a condition.

Act

Route work, notify a team, update an endpoint, or continue through another branch.

Real-World Automation

Catch detention without asking dispatch to watch the clock.

Workflow path

6 steps

01Geofence Event
02Truck Number
03Active Dispatch
04Appointment Time
05Dwell Check
06Alert Dispatcher

Potential detention

Operational exception

Action required
Load

LD-8921

Truck

402

Location

Dallas Distribution Center

Stop timeline

01

Appointment

09:00 AM

02

Arrival

08:45 AM

03

Departure

11:30 AM

Dwell time

2h 45m

Detention time

2h 30m

A truck arrives before its scheduled appointment and remains at the shipper.

RigNodes identifies the truck from the telematics event, finds its active load in the TMS, and compares the appointment, arrival, and departure times to determine whether the stop qualifies for detention.

A workflow can alert dispatch and the customer when detention starts, then send a follow-up when it ends, with the load, truck, location, and timing information attached.

Human-In-The-Loop

Your operation is unique. Your workflows should be too.

When automation needs input or resolution, Forms and Queues act as customizable building blocks. Shape the exact tools your team needs without rigid SaaS constraints.

Work Forms

Build exact data entry points for drivers, dispatch, maintenance, billing, or the back office. Capture the right context at the right time.

  • Custom Fields & Validation

    Enforce clean data with strict types, required fields, and operational checks.

  • Dynamic Workflow Paths

    Route submissions to different queues or trigger actions based on form inputs.

Work Queues

Organize work exactly how your teams operate. Define how exceptions flow, who owns them, and what specific actions resolve them.

  • Types, Statuses & Priorities

    Map queues to your operational reality with defined states and priorities.

  • Ownership & Routing Rules

    Automatically assign tasks to the right desk or shift based on custom logic.

See the Data

Know exactly why a workflow did what it did.

Every node can show the data it received, what it changed, and what it produced. Test workflows with real sample data before relying on them in production.

  • Input and output inspection
  • Record counts
  • Error reasons
  • Lookup results
  • Condition results
  • Notification preview
Node Inspector
InputOutputDiagnostics

Input

{

"truck_number": "402",

"event": "geofence_exit"

}

Output

{

"load_id": "LD-8921",

"status": "At Delivery",

"detention": true

}

Execution time: 42ms Passed

Carrier Automations

Put the same workflow model to work across the operation.

These carrier scenarios show where repeatable logic can replace a manual watchlist, comparison, or follow-up.

Examples of workflows RigNodes can support

Detention Monitoring

Correlate telematics dwell events with TMS appointments and notify operations when detention thresholds are reached.

Load Status Mismatch

Detect when driver or telematics activity does not match the load status in your TMS.

Missing POD

Find delivered loads that are still missing required proof-of-delivery documents.

Maintenance Hold

Compare equipment maintenance status with active dispatch assignments before a truck or trailer is used.

OS&D Escalation

Detect OS&D responses or documents and automatically route the details to the right team.

Appointment Change Follow-Up

Identify schedule changes that affect an active load and route the update to the people responsible for the next move.

Connect Your Stack

Keep the technology you already rely on.

RigNodes works with compatible APIs and webhooks across transportation and business software.

TMS
ELD / Telematics
Maintenance
Documents
Driver Apps
Accounting
Trailer Tracking
Custom APIs

Have a system we do not have a managed connector for?

Custom API and Custom Webhook nodes can work directly with compatible vendor endpoints.

From Alert To Action

Turn operational signals into the next clear action.

Identify an exception, route the right context, and give the team a clear next step before it becomes another manual chase.

Prioritized work queues
Clear ownership
Escalation paths
Customer updates
Document follow-up
Action history

Security

Operational data stays isolated.

RigNodes handles vendor credentials and transportation data as sensitive operational information from the start.

Tenant Isolation

Organization data, workflow definitions, and connections remain separated between customers.

Encrypted Credentials

Vendor credentials are encrypted at rest and never exposed to the browser.

Server-Side Execution

External API calls and workflow execution run on protected server infrastructure.

Role-Based Access

Control who can configure connections, workflows, and organization settings.

Audit History

Administrative and workflow configuration changes can be traced through audit records.

Start with one operational process worth improving.

Bring us the manual check, recurring exception, or follow-up that keeps landing on your team. We will help map what a practical first RigNodes workflow could look like.